Features

Tap through the app

These are real screens, not mockups. Use the tabs, or tap the app's own buttons inside the phone and the laptop below. When new screenshots are ready for Invoices, Quotes or RAMS, they light up automatically.

The web CRM

The same business,
on a bigger screen

Everything the phone does, laid out for a desk: the round on a map, the customer record beside the list, and the money in one place. Click the sidebar to move around.

Click the sidebar to move around · click the screen to enlarge

Rounds & routes

The round plans itself, in the right order

Set a customer's frequency once. Extero creates the jobs, sequences the route on a map, and keeps a running list of who's due.

  • Recurring jobs generated automatically
  • Optimised route order on a live map
  • Execute the round stop by stop, mark paid on site
  • Due-for-clean list so nobody gets skipped
Monthly calendar with recurring round jobs already scheduled
Messaging

Stop paying for the WhatsApp-to-email relay

Every customer gets one thread. Send an upload link and their photos land in their media gallery. Send a Direct Debit or review link the second the job looks its best.

  • Your own business number, texts sent in-app
  • Upload, Direct Debit and review links in one tap
  • Templates for on-our-way, reminders and follow-ups
  • Replies land in the app, marked and trackable
Customer messaging thread with an automatic reminder text
Getting paid

Invoices that chase themselves

Complete a job and the invoice can raise itself. Customers pay by card through your own Stripe account, or by Direct Debit if they're on the round.

  • Branded invoice and receipt PDFs
  • Stripe card pay links on every invoice
  • GoCardless Direct Debit for regulars
  • Automatic overdue reminders
Customer financial summary with Direct Debit mandate
Growth

Facebook leads, one tap to customer

Meta Lead Ads feed a leads inbox where you reply by SMS, track status, convert to a customer and open Maps for the quoting visit.

  • Leads inbox with status tracking
  • SMS reply templates
  • One-tap convert to customer
  • Maps for the quoting visit
Enquiries inbox with Facebook leads
Customers

Every customer, one record

Contact details, address, Direct Debit mandate, job history and money owed all sit on the customer — not spread across a notebook, your phone and your email.

  • Address lookup and CSV import
  • Jobs, media and finance on one card
  • iPhone, Android and web CRM
  • One synced record everywhere
Compliance

RAMS, COSHH & method statements

Reusable risk assessment templates with hazards, controls, COSHH data and method statements — exported as PDF and attached to the job. Screenshot coming soon; the feature is live in Pro and Growth.

  • Reusable templates
  • Hazards, controls and COSHH
  • PDF export
  • Attach to the job
Screenshot soon

RAMS screen

Drop a 473×1024 image at images/screenshots/rams.jpg and it will appear here and in the phone tour.